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LEGAL

Privacy Policy

Brightloom is committed to protecting your personal information and your right to privacy.

The work that works without youSystems over headcountAutomate the busyworkBuilt to scale without hiringYour business, on autopilotThe work that works without youSystems over headcountAutomate the busyworkBuilt to scale without hiringYour business, on autopilotThe work that works without youSystems over headcountAutomate the busyworkBuilt to scale without hiringYour business, on autopilot
The work that works without youSystems over headcountAutomate the busyworkBuilt to scale without hiringYour business, on autopilotThe work that works without youSystems over headcountAutomate the busyworkBuilt to scale without hiringYour business, on autopilotThe work that works without youSystems over headcountAutomate the busyworkBuilt to scale without hiringYour business, on autopilot
The work that works without youSystems over headcountAutomate the busyworkBuilt to scale without hiringYour business, on autopilotThe work that works without youSystems over headcountAutomate the busyworkBuilt to scale without hiringYour business, on autopilotThe work that works without youSystems over headcountAutomate the busyworkBuilt to scale without hiringYour business, on autopilot

Brightloom ("Brightloom", "we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect information obtained from users of our website and related services.

1. Information We Collect

Name, email, phone number, and business details submitted via contact forms or enquiry flows; communication content when you contact us via email, WhatsApp, or phone; and project information shared during onboarding. We also automatically collect IP address, browser and device type, pages visited, and cookie data.

2. How We Use Your Information

To respond to enquiries and service requests; to provide, maintain, and improve our services; to send project updates and relevant communications; to send marketing communications, with consent where required; and to comply with legal obligations.

3. Legal Basis for Processing (GDPR)

Where applicable, we process personal data under contractual necessity, legitimate interests, consent, or legal obligation.

4. Cookies

We use essential, analytics, and marketing cookies to operate and improve the site. You can control cookies through your browser settings; disabling them may affect site functionality.

5. Data Sharing

We do not sell, trade, or rent personal information. We may share data with service providers under data processing agreements, or with legal authorities where required by law.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined here, or as required by law. Client project data is retained for a minimum of 3 years post-engagement.

7. Your Rights

Depending on your jurisdiction, you may access, correct, or request deletion of your data, withdraw consent, or lodge a complaint with a supervisory authority. Contact privacy@brightloom.in to exercise these rights.

8. Data Security

We implement industry-standard security measures including SSL encryption and access controls. No transmission over the internet is fully secure, and we cannot guarantee absolute security.

9. International Data Transfers

Our services may involve transferring data outside your country. Where this occurs, we ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy periodically and will notify you of material changes via email or a website notice.

11. Contact

Brightloom · Jaipur, Rajasthan, India · privacy@brightloom.in

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